This Shipping Policy explains how and when your order will be processed, packed and delivered. We aim to provide a smooth and transparent delivery experience for every customer.
Orders are processed in the order they are received. You will receive a confirmation email once your order is placed and another when it is shipped.
Delivery times vary depending on your location, shipping method and carrier workload. External factors such as customs delays or unexpected logistical disruptions may extend delivery times.
Once your order is shipped, you will receive a tracking number to monitor the progress of your delivery through the carrier’s website.
If your package is lost, delayed or arrives damaged, please contact us as soon as possible. We will assist you in resolving the issue with the carrier and provide a solution such as replacement or refund where appropriate.
Please ensure your shipping address is entered correctly at checkout. We are not responsible for lost packages due to incorrect or incomplete address information.
For shipping-related questions, reach out anytime at:
contact@olivercovey.com